Opsy #29: The curvy path into ops leadership (and an IRL meetup!)
This week, we're talking about paths to the COO role and making plans to meet up IRL (!!) in NYC.
Opsy #28: Scaling great customer support
How to scale excellent customer support, and a few other resources.
Opsy #27: Getting together
Did you hear? We're hosting our Summer Meetup this Friday. ✨
Opsy #26: Like networking, but more fun
Summer is here! And so is our next meetup.
Opsy #25: A mountain of resources
Another week, another mountain of cool stuff to learn about Design Ops! ⛰️
Opsy #24: Scalable onboarding & ops leadership
I still remember the first time I onboarded a remote team member. It was 2015, I had just joined my first startup, and... y'all, it was bad.
Opsy #23: Every question you have about ops leadership, answered
Operations leaders are a crucial part of any successful business, but they come
in a whole host of shapes and
Opsy #22: What sticker would you stick first?
If you've been thinking about making a move, we've got the advice you need to hear.
Opsy #21: Making the most of communities
Kelli here, jumping in for Caro this week.
You might not know that, besides sending this newsletter and hosting some
Opsy #20: Short and sweet
A larger-than-normal serving of great ops links!
