guide
Opsy Guide to Business Operations
The super-powered generalists solving problems for all areas of the business.
Caro Griffin
Founder of Opsy ✨
podcast
Episode 11: Business Operations
The super-powered generalists solving problems for all areas of the business.
newsletter
Opsy #34: One year in...
Recapping our first year together by the numbers...
newsletter
Opsy #33: All the events!
Introducing an easier way for you to keep track of professional development events.
newsletter
Opsy #32: Last call for Founding Membership
Founding Membership is closing its doors forever at the end of the month.
podcast
Episode 10: Workplace operations
As some of us start to think about returning to the office, it's important to ask: what kind of office should we be returning to?
newsletter
Opsy #31: Links on links
Rounding up our most-clicked links
newsletter
Opsy #30: Templates, compensation, and more
Things are happening! Here are some updates...
newsletter
Opsy #29: The curvy path into ops leadership (and an IRL meetup!)
This week, we're talking about paths to the COO role and making plans to meet up IRL (!!) in NYC.
podcast
Episode 9: Compliance
Compliance may not be the first thing to come to mind when you think of super exciting, in-demand ops specialities... but today's podcast may change your mind!
newsletter
Opsy #28: Scaling great customer support
How to scale excellent customer support, and a few other resources.
lightning talk
A crash course in Support Excellence (SX)
CX Advisor Oleg Krasnov shares his approach to excellent customer support in the face of massive growth.